Vendor Guidelines

We’re looking forward to hosting you in our space! Our team takes great pride in going above and beyond in the way that we serve our clients. Iron & Ember requires all vendors to follow the guidelines listed below when providing services for an event.

General guidelines:

After unloading, please park your vehicle in the grass lot to save the closest parking spots for guests. Please do not leave any vehicles onsite overnight.
We truly appreciate a prompt and efficient breakdown process. Our policy allows clients one hour for breakdown after the reception ends. Please be mindful of this timeframe, as exceeding it may result in additional charges to the client. We kindly ask that you help avoid this whenever possible.
Please do not rearrange furniture or other items on the property. Climbing or standing on water features, hard-scapes, trees, or furniture is prohibited.
An Event Lead will be present on an event day to assist with any venue related requests.
No nails, tacks, glue, or staples may be used on any surface.
No duct tape may be used on any surface. Only gaffing tape is permitted.
Glitter, confetti, sparklers or helium balloons are not permitted.
Please tag & credit @ironandemberevents on social media posts.

FLORISTS

Please allot enough time to complete all work one hour before the ceremony begins.
Ladders are available upon request.
We require all candles to be in a hurricane vessel/cylinder. Any candles not in a hurricane vessel or cylinder cannot be lit.
Please leave the area clean once an installment is finished. All floral scraps must be swept up and discarded in venue’s dumpster. Brooms are available upon request.
Silk petals are not permitted. Any tossed petals must be real.
Please plan to return at the end of the night to remove all floral and rentals, unless cleared by the venue coordinator.
We truly appreciate a prompt and efficient breakdown process. Our policy allows clients one hour for breakdown after the reception ends. Please be mindful of this timeframe, as exceeding it may result in additional charges to the client. We kindly ask that you help avoid this whenever possible.

DJs/Musicians

DJ & Musicians are responsible for setting up, maintaining, and breaking down their equipment.
Please provide all of your own AV equipment, speakers, microphones, batteries, extension cords, etc.
Please do not use duct tape to secure cords to the floor. Only gaffing tape is permitted.
All outdoor music must end by 10 PM Sunday - Thursday and 11 PM on Friday & Saturday to comply with sound ordinances.
Volume should be maintained at a reasonable level. Our staff reserves the right to ask the DJ/musician to turn down the music and or bass.
We truly appreciate a prompt and efficient breakdown process. Our policy allows clients one hour for breakdown after the reception ends. Please be mindful of this timeframe, as exceeding it may result in additional charges to the client. We kindly ask that you help avoid this whenever possible.